Friday, September 12, 2014

Managing Interruptions

  How do you manage interruptions?  Do you get interrupted  and then lose your focus to the job at hand?  Does your day seem like a feeble attempt  of getting your to do list and mostly a series of one interruption after another?

  Here are a few strategies  that may help you

Phone interruptions- the worst

  1. Ask your clerk or secretary to hold all calls. ( while you are working on a specific project during a specific time period.  ) If there is an emergency then of course  they would interrupt you.

2. If you take phone solicitations- again ask your clerk/ secretary  to get details . In my building, it is easy as we do not take phone soliciations as part of our policy- so the clerk / secretary can simply tell the telemarketer.

3) Let  your answering machine  work for you. Even easier if you have phone number id.

Work Interruptions

1) When you have a block of time for a special project ( and you have an office or cubic) shut the door and put up a sign DO NOT DISTURB !

2) When interrupted by a patron , student , or co- worker ask: How Can I help you?  Have them get right to the point. Help them with whatever- then get back to work!

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