Showing posts with label public librarians. Show all posts
Showing posts with label public librarians. Show all posts

Tuesday, March 28, 2017

Re-Organizing my Desk

    Just last week I was able to re-organize and streamline my desk. I had two sets of hanging files, one of which was not often used , I wanted to get another file cabinet to store the files in but there was not any room in my office for another file cabinet. I do have  a large old teachers desk , where years ago they had some kind of space for either files or a pop up typewriter-( not sure what it was for)
     I ordered two handing file holders to go into the open pop up section. And I ordered  a smallest pencil/file/ post it holder. The supplies came the other day- the company I order from is NY based- S & B computer supplies.
    So the order was faxed on Monday and we got the supplies on thursday.
 Friday I set up the new system. Files used weekly/ monthly were placed in the new hanging file box and put in the 'hole' where the large space  is in the desk.

 Then I re-organized the files I used on a daily basis into the hanging file organizer. The two current projects are file in the small organizer that also holds pens/pencils,post it and scissors . I think it will work great and looks so much neater!

Thursday, April 24, 2014

Successful strategies for PR

   Library's and their staff strive to develop promotions that catch the attention of patrons and future patrons. We want to draw both types of patrons  to our programs and events.

  So what can we do? With a little thought we can develop strategies that work for our communities. Here are a few:

 1) Eye catching book displays, add to that a poster to emphasize and clarify what the display is about.

2) Well designed flyers and newsletters. They should have details about programs , events, and resources.

3) Your website for the library. Make it interactive, interesting and information, Add a blog, podcast, photos,- anything to attract and hold patrons attention.

4) Advertising?  If you can afford it ,use local papers and radio stations, Promote the library, programs , events and resources,  Some local media welcome library information in press releases. They may also provide  a space or time for a library column or library spot.

5) Friends Groups- This group may host programs,. collect funds, and and help promote the library.

6)  Staff members  are a gold mine! Make sure they are knowledgeable and enthusiastic and can discuss and promote programs, resources, events and exhibits,

Tuesday, November 26, 2013

Reader's Advisory's - How do they work?

     Reader's Advisories work  in many different ways and views.  Most of the time there a conversation focusing on the readers likes and dislikes.  There may be a discussion on reading level, genre, style of writing, and perhaps characters, storylines and setting.

   Hopefully after the discussion, the advisor, can help the patron by suggesting books to be read.  "Readalikes: which focuses on a similar genre or author's style is one great way to proceed when helping patrons.

   The goal is to suggest titles, or authors, based on the patrons individual interests and tastes.  While we may suggest our favorites, we have to keep in mind to hone in on the patrons interests, otherwise we are not being at all helpful.

   You may ask the patron to describe a book they have read and enjoyed. Have them focus on not just the plot so much, but the elements of the book that they found appleaing and interesting.  The advisor draws on on personal knowledge of their collections or by checking the  online catalog. The librarian advisor may also suggest titles that point readers in a new venue or genre.

Thursday, November 14, 2013

Public Libraries and Customer Service

     School librarians are on a quest to educate students how to use all of the resources in the library, including the newest technology and the latest  materials. While a public library has the same goal, public librarians must also think about customer service. Many patrons do not have the desire or time  for education, they need the information to help them in whatever they are looking for. So we must focus on Customer Service to draw them in and keep them returning.

   How can we help our patrons?   By providing services and showing them the value of our services to them and to the community.
   
   In the spirit of customer service I am thinking of ways to improve service to my patrons.So this is what I came up with.

   1. What is more important- a perfect library or helping people? - you know the answer to that.

   2.  Should I point a finger to a book or hand a paper with a call number?

   3. Can I walk to the stacks to help find an item?

   4. Can I look up online for a request?

   5. Do I greet each patron with a smile, eye contact or small chit chat?-- Remember we are a part of the community !

  6. Do I return phone calls and answer the phone  courteously and in a timely manor?

  7. Is the activity urgent or important and more important that helping patrons.

  8.  Can I help patrons with copies, computers, book suggestions,  or scanning?

  9. Is the library inviting and does the signage  show where the different sections of the library are located?

  10. Are my volunteers friendly, helpful and love to be at the library?

Tuesday, November 12, 2013

Public Library Blog- librarianbyday.net

   Bobbi Newman at Librarianbyday.net  is a public librarian  who has been blogging since 1999.   As an ALA Councilor-At Large, and also on several advisory boards she is a busy lady.  She has designed some interesting projects which you can read about on her blog. Two that I can't wait to delve into: This is what a librarian looks like, and Library Day In the life.

   On her site you will find a variety of posts on issues for public librarians. There are many categories: Best Practices, Books- Read this, Customer  Service, & digital literacy( just to name a few). They are interesting and provide a lot of food for thought and change for you and your library.

  I plan to really dive right in here and get a lot of insight for my new position as library branch manager. There are posts on training for managers and  a youtube segment that I think looks really helpful.

   Does any one have any favorite blogs- whether you are a school or public librarian?  I just think they are so helpful!